Contact Us

Contact Pettile.com

At Pettile.com, customer support is an important part of our service. Whether you have a question about an order, need help choosing the right products, or would like assistance with returns or general store information, our customer care team is here to help.

Email Support

For all customer service inquiries, please contact us by email:

Email: Pettile.info@gmail.com

To help us respond as quickly as possible, please include your order number, full name, and a clear description of your request when contacting us.

Mailing Address

Pettile.com
24 Place Nelson Mandela
Le Pont-de-Claix, 38800
France

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM CET
Saturday & Sunday: Closed

How Can We Help?

You can reach us using the contact form below or by emailing us directly. Our team can assist with order status, product questions, shipping information, return requests, and general customer support.

We typically respond within 24 business hours. Messages sent during weekends or holidays may be answered on the next business day.

Thank you for choosing Pettile.com. We appreciate your trust and look forward to assisting you.